We would like to thank you for your recent business. In effort to improve our services, we would appreciate it if you would take a few moments to complete our customer survey.
The purpose of this very brief survey is to help us serve your needs more effectively. By understanding where we are exceeding your expectations, or need to improve, we can allocate our resources to provide better products/services, knowledgeable staff, and executive management. Our goal is be proactive in monitoring your satisfaction, so please provide constructive feedback that we can incorporate into our strategy.
Please select the response that best represents your view.
Please select N/A for any questions that you don’t have enough experience to comment on.
Following is an example of the scaling system.
EXCEEDS EXPECTATION UNACCEPTABLE
10 9 8 7 6 5 4 3 2 1 N/A